Why You Should Always Book Directly With the Hotel

When planning your next stay in Century City, one decision can make all the difference: should you book through an online travel agent or directly with the hotel?

Our advice? Always book direct. Here is why it matters.

  1. You Will Pay Less

Direct bookings mean no commissions, no third-party fees, and no surprises. At Island Club Hotel and Apartments, our best rates and exclusive offers are always available to guests who book directly. That includes seasonal specials, long-stay savings, and discounts for South African residents.

  1. The Service Is More Personal

Have a special request, need a late check-out, or want recommendations for dinner nearby? When you book directly, you are speaking to the team that will actually host you. That means quicker answers, better service, and a more personalised experience from start to finish.

  1. You Are More Than a Booking Number

Returning guests who book directly often receive extra touches and priority when it comes to room requests or upgrades. We get to know your preferences, and we use that insight to make each stay better than the last.

  1. Your Booking Supports Local Jobs

Booking direct means more of your spend stays in Cape Town, supporting our team and the wider community. It is a small shift that makes a real impact.

  1. Less Hassle, More Clarity

Third-party sites are useful for browsing, but they often create confusion with conflicting policies or delayed communication. When you book directly, we handle your reservation from the moment it is made to the moment you check out.

The Smarter Way to Stay

Whether you are travelling for business, a shopping break, or a few nights of rest, booking directly with Island Club Hotel and Apartments guarantees better value and a smoother experience.